Possibly Closing and Digging This Week (AKA I Hate Banks)

Seriously, they're the worst.

We got a call from the closing company last Friday that we could close on the loan this coming Thursday (tomorrow), so we scheduled that and then contacted Wayne Homes, who said we could start digging as early as the next day.  Awesome!

Not.

Our unbelievably awful bank, Citizen's Bank, called us on Monday, saying that our closing cost fees are higher than what we last signed off on and that our interest rate would be higher than what we last SIGNED OFF ON.  These people are literally unbelievable.  My dad called the guy we've been dealing with at Citizen's to complain.  Let's call this guy, oh I don't know, Frank, since that's his real name and has been God awful to work with since the very first time we met him.  He told us that we didn't meet the deadline for the interest rate to be at it's lowest (3.75%) and that is why it was raised to 3.875%.  Let's keep in mind that we applied for the loan on October 15th and have signed and sent back all paper we got the day after we received it.  Us being late, which we actually aren't because the rate is locked in until the middle of April, is completely the responsibility of the bank dragging their feet to process the whole thing.

Every single document the bank has sent us had different fees, rate calculations and estimations.  There was zero consistency.  These are supposed to be the money/math experts and yet, everything the sent us was screwed up and incorrect.

My dad is speaking with them today, but basically they have us bound and gagged over a table and there's not much we can do about it.  I'm not sure if we will end up closing tomorrow, but I hope so as it's been over four months since we applied for the freaking loan.  Our house will be built in less time than this has taken.

Bottom line- don't deal with Citizen's Bank and if you don't feel comfortable with the people you are dealing with, find someone else.